Privacy Policy – Upgradewallah

Effective Date: October 16, 2025
Website: https://upgradewallah.shop

1. Introduction

Welcome to Upgradewallah (“we”, “our”, “us”).
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from https://upgradewallah.shop.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect only the information necessary to provide you with our products and improve your experience.

(a) Information You Provide Voluntarily

Name and Email Address – when you place an order, subscribe, or contact us.
Billing Information – such as phone number, address, and payment details (processed securely via Razorpay or UPI).
User Messages / Queries – when you contact us via forms, email, or social media.

(b) Information Collected Automatically

When you visit our website, we may automatically collect:

IP address, browser type, and device information
Pages visited and time spent on the site
Referring website or search query

This data helps us analyze performance and improve functionality.

3. How We Use Your Information

We use your personal data to:

Process and deliver digital product orders
Send order confirmations and download links
Communicate about updates, support, or security notifications
Improve website content, performance, and user experience
Comply with legal and tax obligations

We do not sell, rent, or trade your personal information to any third party.

4. Payment Processing

We use secure third-party payment processors such as Razorpay and UPI services to handle transactions.
Upgradewallah does not store or have access to your full card or payment details.
Payment information is encrypted and processed directly by the payment gateway under their own PCI DSS-compliant security systems.

5. Cookies and Tracking Technologies

Our website uses cookies to:

Remember your preferences and login sessions
Analyze traffic and improve performance
Deliver relevant content and offers

You can disable cookies in your browser settings, but some parts of the site may not function properly as a result.

6. Data Storage and Security

We take reasonable technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Your information is stored on secure servers and only accessible to authorized personnel.

However, no internet transmission is 100% secure. You share data with us at your own risk.

7. Email Communication

By subscribing or purchasing from Upgradewallah, you may receive emails such as:

Order confirmations and download instructions
Important account or policy updates
Optional newsletters or promotional offers (you can unsubscribe anytime)

We respect your inbox and never spam.

8. Sharing of Information

We may share limited personal data with:

Service providers (payment gateways, hosting platforms, email tools) strictly for operational purposes
Legal authorities if required by law or in response to legal requests

We never share or sell user information for advertising purposes.

9. Data Retention

We retain your information only for as long as necessary to:

Fulfill your orders
Comply with tax or legal obligations
Resolve disputes and maintain records

Once no longer needed, your data is securely deleted.

10. Your Rights

As a user, you have the right to:

Access or request a copy of your personal data
Request correction or deletion of your information
Withdraw consent for communication or marketing
File a complaint if you believe your privacy rights are being violated

To exercise these rights, email us at support@upgradewallah.shop.

11. Children’s Privacy

Our website and products are not intended for children under 13 years of age.
We do not knowingly collect data from minors.
If you believe a child has provided us personal information, contact us to remove it immediately.

12. Changes to This Privacy Policy

We may update this policy periodically to reflect business, legal, or technical changes.
Any updates will be posted on this page with a new effective date.
Continued use of our website after updates implies your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or data handling practices, please contact:

📧 support@upgradewallah.shop
🌐 https://upgradewallah.shop